Vinted Shoppers Express Anger Over Sizing Modifications
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
This online marketplace has updated its sizing categories for women's and children's garments but did not contact all shoppers about the modification.
Digital Channels Response
Numerous buyers and vendors are expressing on platforms claiming that product pages now present a different size category compared to what was initially listed due to the recalibration.
The platform stated the updated approach better aligns with similar services.
They have suggested members to examine their items and manually change the size if necessary, which has left users frustrated.
Size Classification Modifications
Earlier, the sizes had both one number and one letter, such as S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size was formerly size 12 but is now a UK 16-18.
Member Experiences
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, located in Scotland, said garments she listed featuring size 14 markings were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Manual Updates
Another shopper, based in Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she explained.
Marketplace Information
The platform boasts over 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: last year, Vinted reversed a change concerning shipment methods due to shopper criticism.
